Effective Date: 24 January 2026

Welcome to Crow Health Solutions. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services

Crow Health Solutions provides support and health-related services in accordance with the National Disability Insurance Scheme (NDIS) standards. Services are delivered in good faith, aiming for the safety, wellbeing, and best outcomes for participants.

2. Eligibility

Services are available to registered NDIS participants or individuals eligible for health support under Australian law. You must provide accurate information about your identity and eligibility to receive services.

3. Use of the Website

By using our website, you agree to:

Access content for personal and lawful purposes only

Not misuse the website, including attempting to harm, disrupt, or gain unauthorized access

Respect copyright, intellectual property, and privacy laws

4. Appointments and Cancellations

All appointments and sessions must be booked through our official channels.

Cancellation policies will apply as per the service agreement. Repeated cancellations may result in suspension of service.

5. Payment

Fees for services are outlined in individual service agreements.

Payments must be made as agreed. Non-payment may result in suspension or termination of services.

6. Confidentiality

We are committed to maintaining your privacy in line with our Privacy Policy and NDIS guidelines. All personal and health information is handled securely and confidentially.

7. Limitation of Liability

Crow Health Solutions strives to provide safe and professional services. However, we are not liable for:

Indirect, incidental, or consequential losses arising from use of our services

Any loss or damage outside our direct control, including internet interruptions

8. Changes to Services or Terms

We may update services, website features, or these terms at any time. Updated terms will be posted on our website. Continued use of services indicates acceptance of the revised terms.

9. Governing Law

These terms are governed by the laws of Australia, including regulations under the NDIS framework.

10. Contact Information

For questions about these Terms of Service or our services, please contact:

Crow Health Solutions
Email: info@crowhealthsolutions.com.au